Nepal-based voice communication service provider Voxcrow is proudly celebrating its 5th year anniversary, marking a significant milestone in its journey of empowering businesses through innovative communication solutions. Since its establishment in 2018 by visionary entrepreneurs Sushant Rai and Dipesh Regmi, Voxcrow has grown into a trusted name in Nepal’s tech and telecom landscape.

What started as a bold idea to modernize call management has now become a cornerstone for many organizations seeking efficient, reliable, and scalable voice-based customer service tools. Over the past five years, Voxcrow has significantly improved the way companies manage customer interactions. They have also transformed internal communication.

At the core of Voxcrow’s offerings is GetDesk, a cloud-based call center application that streamlines how organizations manage large volumes of phone calls. Designed to enhance productivity and customer satisfaction, GetDesk supports real-time agent monitoring, data-driven decision-making, call insights, and many more powerful features. The application is tailored for businesses that rely heavily on voice communication for customer support and operational coordination. From small enterprises to large corporate houses, GetDesk has proven to be a reliable and scalable solution.

Today, more than 85 businesses and organizations across Nepal use GetDesk to handle their voice communication needs. Prominent names among them include Phonepay, Buddha Air, Norvik Hospital, Tilganga Eye Center, Care Nepal, Foodmandu, Bhoj, Aramex, Garima Development Bank, Shangrila Development Bank, Moco Wallet, City Express, Sipradi, CG Holding, Biz Bazaar, Pathao Nepal, and the National Identity Card and Registration Department under the Ministry of Home Affairs.

Voxcrow’s journey is not just defined by its flagship product but also by its continuous drive for innovation. In 2022, the company launched Ringaze, a cutting-edge voice communication technology that utilizes SIP (Session Initiation Protocol) numbers. This development added a new layer of flexibility and scalability for businesses seeking modern voice solutions.

In the same year, Voxcrow was honored for its exceptional contribution to customer service innovation. The company received the Customer Excellence Award 2022 from the Confederation of Nepalese Industries Young Entrepreneurs Forum (CNIYEF). This recognition highlighted Voxcrow’s impactful role in transforming customer experience and communication services through forward-thinking technological advancements.

Further solidifying its place in the startup ecosystem, Voxcrow secured an investment of Rs. 10 million during the CNIYEF Nepal Start-Up Fest 2022, a testament to the confidence the community has in its vision and potential.

GetDesk is available in two editions: Basic and Business, catering to the specific needs of different organizations. After a one-time setup fee ranging from Rs. 40,000 to 50,000, the service can be availed at a monthly cost of Rs. 4,000 to 5,000 per user, offering excellent value for businesses seeking robust communication infrastructure.

As Voxcrow celebrates its 5th year anniversary, co-founder and CEO Sushant Rai reflects on the journey:

“These five years have been a blend of challenges, learning, and growth. We are proud to have built something that empowers organizations across Nepal. Our commitment to privacy, reliability, and continuous innovation remains at the heart of everything we do.”

The company is also celebrating the occasion with its team and partners, recognizing the dedication that made this journey possible. As it steps into the next chapter, Voxcrow plans to further enhance its product offerings, expand its customer base, and continue playing a leading role in Nepal’s digital transformation.

With a strong foundation and a clear vision, Voxcrow is poised for even greater impact in the coming years. Its focus on privacy protection, scalability, and technological excellence positions the company to continue driving innovation in the voice communication space, not just in Nepal, but potentially across the region.

—— Read more on this topic as covered by —–