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Our Services

With accumulated experience and expertise of two decades in VoIP technology, the team is able to provide support, as well as Customization and Consulting services related to VoIP technology and solutions. We have worked to integrate and build software that is ready for integrations with other software. Along with that, our solution—especially Blazon—is equipped for any kind of customization, as the customer base and projects relating to Blazon require curated solutions. So, customization based on project needs is our forte. Additionally, we have integrated a few software solutions with Getdesk Call Center software as well.

Our services

Building Voice Communication technology best-suited for your business needs

Design

We design Voice Based Communication technology, within VoIP technology that helps with business communication and mass communication technology.

Customization

When need arises we provide customized solution of our software, customize new features based on the requirements of our clients. Especially in case of Blazon, customized solution is offered on basis of the projects.

External Support

We have in occasions provided support for external VoIP software and solution to Nepali companies. While there are few popular solutions used in Nepal, however local support is a myth for those kid of solution thus, VoxCrow has and can provide support to those solutions as well.

Customer Facing Number

Have a single number that your customers can reach out to you on. This number needs to be easy to remember and used in all your collaterals.

WHY VOXCROW

What is VoxCrow known for?

VoxCrow has transformed from being just a provider of call center technology to a creator of advanced yet cost-effective communication solutions in Nepal. The goal is to help Nepali businesses adopt digital communication systems and increase transparency in call data, which has been a challenge until now. The company’s software provides a detailed view of every call made in various departments such as customer service, sales, telemarketing, IVR, voice broadcast, and more. With the help of their software GetDesk, VoxCrow has improved business communication and made it more efficient, effective, and cost-efficient. As the company continues to grow, they aspire to bring in products that will revolutionize the way people communicate, making it more effective and affordable.

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Frequently Asked Questions

Know more about our service here

The integration cost differs based on software, man hours required, complexity of software, and more.

Yes, Getdesk Call center software is available on cloud.

Yes, Getdesk is built with every sized business in mind, you can start your call center with a single CSR and Getdesk and can have a huge operation with hundreds of Getdesk agents

SIP is a digital phone number that is designed to receive more than 10 calls at once in the same phone number. It’s often interchanged with VoIP calls. SIP calling actually uses VoIP to move your analog call traffic over an internet connection.

Getdesk Call center software is a solution that enables you to handle all your calls via web-based software that helps you in getting reports and analytics of all your business calls, agent management and empowerment tools, escalation management, assist in personalizing each calls, and many more.

We understand that the required features of each project and company are different, however we try to cater to the majority of the demand based on the number of customers who want it in Getdesk.  While for Blazon, each project usually requires customization, and we can customize each tool based on the project requirements.

Our Frontdesk software for calls, and IP phones, or extensions are required. At the beginning transforming the communication system to digital is vital. It can be done slowly by hybridization at first and so on.

We have integrated Hospital Management software, a few popular CRM software, and in house software for our clients.

To those who will not pick the call in first broadcast, our platform will automatically redial them multiple times. 
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