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Voice & Beyond

Start here to learn about Voice Communication technology, it’s use cases, Customer Service fundamentals and best practices.

September 16, 2022
VoxCrow Receives “Best Customer Excellence Award” in CNIYEF Nepal Start Up Fest 2022

In a startup festival called “CNIYEF Nepal Start Up Fest 2022” held at The Soaltee Hotel in Kathmandu on June 25, 2022, We, Voxcrow, the voice-based communication service provider for businesses, won the “Best Customer Excellence Award 2022.” The National Planning Commission, the Youth and Small Entrepreneur Self-Employment Fund, and the Indian Embassy in Nepal collaborated to […]

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September 16, 2022
Shangri-la Development Bank uses GetDesk Call Centre Software to enhance its banking customer experience with GetDesk Software

Shangri-la Development Bank Limited is a dream project of a few innovative and motivated entrepreneurial minds rather than being just another bank in the crowd of financial institutions. Shangri-la Development Bank aims to use Customer Experience Software to deliver quality banking service by catering pragmatic & reliable banking services and support. VoxCrow established in 2018 […]

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August 7, 2022
BizBazaar uses Voxcrow’s Call Center Technology

BizBazar is a local extensive E-commerce Marketplace platform with advanced features to promote local producers from every corner of Nepal and serve all over Nepal with reliable service and optimum customer satisfaction. BizBazar focuses on digitizing the consumer good and service trade industry contributing to local job creation and economic growth of Nepal. VoxCrow established […]

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Blazon reaching rural areas via phone
March 15, 2022
Voice Broadcasting changing how you reach Rural Nepal

Empowering social enterprise to reach all over Nepal is prime mission of our mass communication technology software, Blazon. We believe Blazon will make the path to Rural areas of Nepal easy and effective.

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Call Center in Nepal, Foodmandu's call center
March 15, 2022
How Getdesk Call Center software enhances your overall Business Operations?

The range of capabilities of Getdesk Call Center empowers your business to handle all the calls efficiently, boost performance of your employees, gain insights and access to reports to make informed decisions, and many more benefits can be gained.

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March 15, 2022
Must follow phone etiquette for your CSR

Your customer service department is the first line of contact with your customer, the way they talk on the phone determines your brand impressions among your customers, thus having proper phone etiquette among your customer service representative is of essence. Dive in to know more about it.

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March 15, 2022
5 Must have skill for Customer Service Representative (CSR)

Your customer service is usually the first point of contact of customers with your business, having skilled and virtuous representatives is vital. Having good customer service is less costly than having no or bad customer service. A good customer service skill or experience can range from having an empathy muscle, learning how to pace time, […]

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March 15, 2022
The 5Cs of Voice Broadcasting

Voice Broadcasting is mass communication technology where you can record an audio, add it in Blazon, upload a list of phone numbers who you want to send the audio to, schedule the time and send it in a click. Also, popularly known as Voice SMS, Voice Broadcasting is one of the tool available in our […]

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