Multi-level IVR is an automated phone system where the caller will be guided to self-service prompts from the pre-recorded message. It can act as an auto-receptionist in the business, can keep repetitive information in the IVR.
Buel helps in real time call monitoring. Admin can listen to live calls or join the call if necessary.
Buel offers multi device support and works on Android, iOS, Mac, Windows, and iPhone. Make and receive business calls from anywhere.
also known as call masking is the best way for businesses to safeguard their customers’ identities, and prevent misuse of their sensitive information. This solution works by anonymizing the participating phone numbers by connecting the call through a temporary proxy phone number.