Introduction
Care Nepal is a non-government organization (NGO) dedicated to improving the quality of life for communities in need. The organization aims to bring about positive change through education, health and nutrition programs, and disaster relief efforts.
Problem
- Care Nepal was faced with the challenge of reaching out to remote communities in various districts of Nepal to spread awareness about its programs and initiatives, as well as the importance of following COVID-19 safety protocols.
Solution
To overcome these challenges, Care Nepal turned to Ringaze, a communication platform that enables organizations to send out targeted messages and carry out phone surveys.
Awareness Program
Care Nepal used Ringaze voice broadcast to send out thousands of public service announcements (PSAs) to five to six districts, including Banke, Dolkha, Nuwakot, and Gorkha. The PSAs aimed to raise awareness about the organization’s programs and initiatives and to encourage participation in the programs.
Phone Survey
To assess the impact of the awareness program and ensure accountability, Care Nepal conducted a post-project monitoring survey in Banke and Kohalpur. The survey used Ringaze’s Voice Broadcast technology to reach out to families in the community and gather information on their needs and the sufficiency of the food and funds they received.
COVID-19 Awareness Campaign: Care Nepal also used Ringaze voice broadcast to send out COVID-19 awareness PSAs to thousands of individuals in the Banke and Bardiya districts. The PSAs were aimed at educating people on the importance of following COVID-19 safety protocols, such as wearing masks and practising social distancing.
Feedback Campaign
Care Nepal also launched a feedback campaign focused on the beneficiaries of its Sindhuplanchok program. The feedback campaign aimed to gather information on the effectiveness of the program and the satisfaction of the beneficiaries.
Results
The awareness program and COVID-19 awareness campaign were successful, with 60% of survey participants responding, 85% participating in the PSAs, and 95% providing positive feedback.
Conclusion
Care Nepal’s use of Ringaze’s communication platform proved to be an effective way to reach out to remote communities in Nepal and raise awareness about its programs and initiatives. The high participation rate and positive feedback from the surveys indicate that the organization’s efforts were well received and had a positive impact on the communities it served.
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