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Voice & Beyond

Start here to learn about Voice Communication technology, it’s use cases, Customer Service fundamentals and best practices.

IVR Getdesk Call Center software
March 15, 2022
How Getdesk Call Center software enhances your overall Business Operation

The range of capabilities of Getdesk Call Center empowers your business to handle all the calls efficiently, boost performance of your employees, gain insights and access to reports to make informed decisions, and many more benefits can be gained.

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Voice broadcasting service
March 15, 2022
Voice Broadcasting Benefits for Rural Education in Nepal

Empowering social enterprise to reach all over Nepal is prime mission of our mass communication technology software, Blazon. We believe Blazon will make the path to Rural areas of Nepal easy and effective.

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customer service representative
March 15, 2022
5 Must have skill for Customer Service Representative (CSR)

Essential Skills for a Customer Service Representative Your Customer Service Representative (CSR) is often the first point of contact between your business and its customers. As such, having skilled and virtuous representatives is not just beneficial — it’s vital. Good customer service costs less than poor service and has a direct impact on customer retention, […]

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Voice broadcasting
March 15, 2022
The 5Cs of Voice Broadcasting

Voice Broadcasting is mass communication technology where you can record audio, add it to Ringaze, upload a list of phone numbers who you want to send the audio, schedule the time and send it in a click. Also, popularly known as Voice SMS, Voice Broadcasting is one of the tools available in our software, Ringaze. […]

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