Call Centre Software for BFIs in Nepal, GetDesk is becoming an essential tool. It improves customer service. It also enhances operational efficiency in the banking and financial sector. In Nepal, the banking and financial institution (BFI) sector plays a critical role in the nation’s economy. Effectively managing customer interactions is crucial to the success and […]

Contact Centre Software for Education Consultancies is becoming increasingly essential as Nepal’s education sector continues to evolve. In recent years, more students have been choosing to study abroad. This trend has led to a surge in education consultancies. They offer guidance and support throughout the process. With growing competition in the industry, it’s no longer […]

The call center service used by travel agencies play a vital role in promoting and supporting Nepal’s tourism industry. In an industry where timely communication and personalized experiences are key, the ability to manage a high volume of inquiries efficiently can set one agency apart from another. However, delivering consistently high-quality customer service remains a […]

Delivering memorable customer experience in tourism industry is just as important as offering great holiday packages. As travel companies manage increasing volumes of bookings and inquiries, effective communication becomes essential. GetDesk, a powerful call centre software by Voxcrow, is helping tourism businesses not only streamline their holiday packages but also significantly enhance customer experience. From […]

Nepal-based voice communication service provider Voxcrow is proudly celebrating its 5th year anniversary, marking a significant milestone in its journey of empowering businesses through innovative communication solutions. Since its establishment in 2018 by visionary entrepreneurs Sushant Rai and Dipesh Regmi, Voxcrow has grown into a trusted name in Nepal’s tech and telecom landscape. What started […]

In a startup festival called “CNIYEF Nepal Start Up Fest 2022” held at The Soaltee Hotel in Kathmandu on June 25, 2022, We, Voxcrow, the voice-based communication service provider for businesses, won the “Best Customer Excellence Award 2022.” The National Planning Commission, the Youth and Small Entrepreneur Self-Employment Fund, and the Indian Embassy in Nepal collaborate to […]

Shangri-la Development Bank Limited has always stood apart, not just as another name in the growing list of financial institutions in Nepal. Their mission has consistently revolved around delivering quality, pragmatic, and customer-focused banking services across the country. In line with this vision, Shangri-la Development Bank has taken another progressive step by adopting GetDesk, Nepal’s […]

BizBazar is a leading local e-commerce marketplace platform in Nepal, designed to uplift and promote local producers and businesses from all corners of the country. With its advanced digital features, the platform ensures reliable service delivery and optimum customer satisfaction. BizBazar’s mission is to digitize the consumer goods and services trade industry, which in turn […]

The range of capabilities of Getdesk Call Center empowers your business to handle all the calls efficiently, boost performance of your employees, gain insights and access to reports to make informed decisions, and many more benefits can be gained.

Your customer service department is the first line of contact with your customer, the way they talk on the phone determines your brand impressions among your customers, thus having proper phone etiquette among your customer service representative is of essence. Dive in to know more about it.