customer experience

February 1, 2023
Voxcrow celebrates 5 years Anniversary with its innovative Call Center Software GetDesk

Nepal-based voice communication service provider, Voxcrow, is celebrating its fifth year in business. Sushant Rai and Dipesh Regmi founded the company in 2018. Its flagship product, GetDesk, offers organizations a voice-based communication service. GetDesk is a call centre application that allows organizations to manage large volumes of phone calls efficiently. GetDesk offers several features including […]

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September 16, 2022
VoxCrow Receives “Best Customer Excellence Award” in CNIYEF Nepal Start-Up Fest 2022

In a startup festival called “CNIYEF Nepal Start Up Fest 2022” held at The Soaltee Hotel in Kathmandu on June 25, 2022, We, Voxcrow, the voice-based communication service provider for businesses, won the “Best Customer Excellence Award 2022.” The National Planning Commission, the Youth and Small Entrepreneur Self-Employment Fund, and the Indian Embassy in Nepal collaborate to […]

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September 16, 2022
Shangri-la Development Bank uses GetDesk Call Centre Software to enhance its banking customer experience with GetDesk Software

Shangri-la Development Bank Limited is a dream project of a few innovative and motivated entrepreneurial minds rather than being just another bank in the crowd of financial institutions. Shangri-la Development Bank aims to use Customer Experience Software to deliver quality banking services by catering pragmatic & reliable banking services and support. VoxCrow is a digital […]

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Blazon reaching rural areas via phone
March 15, 2022
Voice Broadcasting changing how you reach Rural Nepal

Empowering social enterprise to reach all over Nepal is prime mission of our mass communication technology software, Blazon. We believe Blazon will make the path to Rural areas of Nepal easy and effective.

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Call Center in Nepal, Foodmandu's call center
March 15, 2022
How Getdesk Call Center software enhances your overall Business Operations?

The range of capabilities of Getdesk Call Center empowers your business to handle all the calls efficiently, boost performance of your employees, gain insights and access to reports to make informed decisions, and many more benefits can be gained.

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March 15, 2022
Must follow phone etiquette for your CSR

Your customer service department is the first line of contact with your customer, the way they talk on the phone determines your brand impressions among your customers, thus having proper phone etiquette among your customer service representative is of essence. Dive in to know more about it.

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March 15, 2022
5 Must have skill for Customer Service Representative (CSR)

Your customer service is usually the first point of contact of customers with your business, having skilled and virtuous representatives is vital. Having good customer service is less costly than having no or bad customer service. A good customer service skill or experience can range from having an empathy muscle, learning how to pace time, […]

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March 15, 2022
The 5Cs of Voice Broadcasting

Voice Broadcasting is mass communication technology where you can record audio, add it to Ringaze, upload a list of phone numbers who you want to send the audio, schedule the time and send it in a click. Also, popularly known as Voice SMS, Voice Broadcasting is one of the tools available in our software, Ringaze. […]

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