In Nepal, as in many other countries, the banking and financial institution (BFI) sector is a vital part of the economy. Managing customer interactions effectively is crucial to the success of any BFI. One solution to this challenge is the use of call centre software, which can help BFIs in Nepal manage customers with ease. […]

The education sector in Nepal has witnessed a significant transformation in recent years, with a growing number of students opting to study abroad. This has led to a surge in the number of education consultancies in Nepal, providing guidance and assistance to students looking to study overseas. However, with the increase in competition among consultancies, […]

The call center service used by travel agencies play a vital role in promoting and supporting Nepal’s tourism industry. In an industry where timely communication and personalized experiences are key, the ability to manage a high volume of inquiries efficiently can set one agency apart from another. However, delivering consistently high-quality customer service remains a […]

Delivering memorable customer experience in tourism industry is just as important as offering great holiday packages. As travel companies manage increasing volumes of bookings and inquiries, effective communication becomes essential. GetDesk, a powerful call centre software by Voxcrow, is helping tourism businesses not only streamline their holiday packages but also significantly enhance customer experience. From […]

Nepal-based voice communication service provider Voxcrow is proudly celebrating its 5th year anniversary, marking a significant milestone in its journey of empowering businesses through innovative communication solutions. Since its establishment in 2018 by visionary entrepreneurs Sushant Rai and Dipesh Regmi, Voxcrow has grown into a trusted name in Nepal’s tech and telecom landscape. What started […]

In a startup festival called “CNIYEF Nepal Start Up Fest 2022” held at The Soaltee Hotel in Kathmandu on June 25, 2022, We, Voxcrow, the voice-based communication service provider for businesses, won the “Best Customer Excellence Award 2022.” The National Planning Commission, the Youth and Small Entrepreneur Self-Employment Fund, and the Indian Embassy in Nepal collaborate to […]

Shangri-la Development Bank Limited has always stood apart, not just as another name in the growing list of financial institutions in Nepal. Their mission has consistently revolved around delivering quality, pragmatic, and customer-focused banking services across the country. In line with this vision, Shangri-la Development Bank has taken another progressive step by adopting GetDesk, Nepal’s […]

Empowering social enterprise to reach all over Nepal is prime mission of our mass communication technology software, Blazon. We believe Blazon will make the path to Rural areas of Nepal easy and effective.

The range of capabilities of Getdesk Call Center empowers your business to handle all the calls efficiently, boost performance of your employees, gain insights and access to reports to make informed decisions, and many more benefits can be gained.

Your customer service department is the first line of contact with your customer, the way they talk on the phone determines your brand impressions among your customers, thus having proper phone etiquette among your customer service representative is of essence. Dive in to know more about it.