IVR

April 19, 2023
Streamlining Education Consultancy Customer Service with GetDesk Call Center Software

The education sector in Nepal has witnessed a significant transformation in recent years, with a growing number of students opting to study abroad. This has led to a surge in the number of education consultancies in Nepal, providing guidance and assistance to students looking to study overseas. However, with the increase in competition among consultancies, […]

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April 19, 2023
How Call Center Software can help Travel Agencies provide better customer service

Travel agencies in Nepal play a vital role in promoting tourism in the country. However, providing quality customer service can be challenging due to the high volume of inquiries and requests. GetDesk Nepal’s first contact centre software by VoxCrow is designed to help travel agencies in Nepal provide better customer service by streamlining communication, automating […]

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April 11, 2023
Streamlining Holiday Packages: How GetDesk’s Call Centre Software Can Improve Customer Experience in the Tourism Industry

As the tourism industry continues to grow, travel agencies and holiday package providers are experiencing an increase in customer queries and bookings. This means that call centres are essential in handling the influx of requests, providing customers with the support they need to make informed decisions and ensuring a seamless customer experience. This is where […]

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February 1, 2023
Voxcrow celebrates 5 years Anniversary with its innovative Call Center Software GetDesk

Nepal-based voice communication service provider, Voxcrow, is celebrating its fifth year in business. Sushant Rai and Dipesh Regmi founded the company in 2018. Its flagship product, GetDesk, offers organizations a voice-based communication service. GetDesk is a call centre application that allows organizations to manage large volumes of phone calls efficiently. GetDesk offers several features including […]

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September 16, 2022
Shangri-la Development Bank uses GetDesk Call Centre Software to enhance its banking customer experience with GetDesk Software

Shangri-la Development Bank Limited is a dream project of a few innovative and motivated entrepreneurial minds rather than being just another bank in the crowd of financial institutions. Shangri-la Development Bank aims to use Customer Experience Software to deliver quality banking services by catering pragmatic & reliable banking services and support. VoxCrow is a digital […]

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March 15, 2022
Must follow phone etiquette for your CSR

Your customer service department is the first line of contact with your customer, the way they talk on the phone determines your brand impressions among your customers, thus having proper phone etiquette among your customer service representative is of essence. Dive in to know more about it.

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Blazon reaching rural areas via phone
March 15, 2022
Voice Broadcasting changing how you reach Rural Nepal

Empowering social enterprise to reach all over Nepal is prime mission of our mass communication technology software, Blazon. We believe Blazon will make the path to Rural areas of Nepal easy and effective.

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March 15, 2022
The 5Cs of Voice Broadcasting

Voice Broadcasting is mass communication technology where you can record audio, add it to Ringaze, upload a list of phone numbers who you want to send the audio, schedule the time and send it in a click. Also, popularly known as Voice SMS, Voice Broadcasting is one of the tools available in our software, Ringaze. […]

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